Frequently Asked Questions

Payment FAQ


What payment methods do you accept?

We accept all major credit cards as well as PayPal.



Shipping FAQ


What shipping service do you use?

We ship exclusively with USPS.


How long will it take to ship my order?

Please allow 2-3 business days to receive a shipping confirmation via email, which will include a tracking number.


Do you ship to my country?

Yes, we ship internationally from the United States of America


It's been a long time and my order hasn't arrived, what should I do?

Check the tracking number for your package and see where at was last and when it is expected to arrive. If that doesn't help, contact your local post office or email flavorbrandla@gmail.com.


My order arrived with damaged items, what should I do?

Please contact us at flavorbrandla@gmail.com and we will see what we can do.



T-Shirt Club FAQ


What is the T-Shirt Club?

The Flavor Brand T-Shirt Club is a monthly package subscription that you can use to save money by buying t-shirts in bulk. For every month you're subscribed to, you get t-shirts for only $22 (plus shipping & tax), a discount of $10, and you will also receive two free extra items in each package, exclusive to subscribers!


How does the subscription work?

Once a month for each month you subscribe to, you will be able to place an order for one prepaid t-shirt or other clothing item currently up for preorder (which will be in the T-Shirt of the Month category and labeled as T-Shirt of the Month) by using a unique discount code, received via email. With this code, only the cost of shipping and tax will be applied to the order (since the product itself will already be paid for by your subscription). Once the shirt or other item you preordered has been produced, we will ship it out along with the two exclusive freebies that come with it. The freebies are only available as part of T-Shirt Club subscriptions and, like the shirts, are different for each month.


Can I purchase the T-Shirt Club freebies by themselves?

The freebies are only available as part of T-Shirt Club subscriptions, and will not be sold anywhere outside of the subscription.


How long will it take to receive my unique discount code after I purchase a subscription?

Please allow up to 24 hours to receive your first code email after purchasing a subscription.


Can I use my unique discount code to buy anything on the site?

The unique discount codes that subscribers receive can only be used to purchase products in the T-Shirt of the Month category, and your codes will only discount enough for you to preorder a quantity of one product per month as part of your subscription. Any additional purchases require full payment.


What if I already have a subscription but I don't want to use it to purchase the current T-Shirt of the Month?

If you don’t care for the current T-Shirt of the Month, that’s okay! Your subscription will roll over to the next month, so if you don’t use your current discount code by the end of the month, it will still work the next month. Your code will only expire once it has been used and you will only stop receiving new codes once you’ve redeemed all of the amount of products that you paid for with your subscription.


Can I use my subscription to buy t-shirts that have closed preorders but haven't been produced yet?

Unfortunately, no. T-shirt preorders close at the end of every month so that a new preorder can begin on the first. At that point, you will be unable to purchase the shirt until it has finished production, and it will only be available at full retail price, excepting any future sales that may happen.


Can I cancel my T-Shirt Club subscription if I have already used it for at least one package?

T-Shirt Club subscriptions are non-refundable, excepting situations where Flavor Brand is no longer able to deliver the full amount of products paid for by the subscriber, or other special circumstances to be evaluated at the sole discretion of Flavor Brand.